• +91 9118808054
  • primeresidencyandrestaurant@gmail.com

Terms and Conditions

1. Introduction

Welcome to Prime Residency These terms and conditions outline the rules and regulations for the use of our services and the website. By booking a stay at our hotel, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully.

2. Definitions

For the purposes of these terms and conditions:

3. Reservations

  • Reservations can be made online or directly at the hotel.
  • A valid credit card is required to secure your reservation.
  • Full payment is required at the time of check-in.
  • Rates are subject to change without prior notice.

    4. Check-in and Check-out

  • Check-in time: 12:00 PM
  • Check-out time: 10:00 AM
  • Early check-in and late check-out are subject to availability and may incur additional charges.

    5. Payment and Cancellation Policy

    a) You are making a booking with the hotel directly.

    b) Please review the booking and cancellation policies for the bookings. In case you make a change or cancel the booking, the cancellation penalties specified may apply.

    c) You may be asked to furnish the form of payment and identification proofs during check-in.

    d) Other inclusions not listed as a part of this booking may be chargeable.

    e) An early check-in or a late check-out is subject to availability of room.

    e) Upon cancellation of refundable booking the refund processing will take time between one or two weeks to show the refund back on your credit card or bank statement by deducting bank or credit card charges from the advance. Reasons for the specified processing time are based on the processing time of the bank. Payment gateway charges of 3% is non-refundable and will be deducted from the refund amount.

    6. Guest Responsibilities

    Guests are expected to behave in a respectful and non-disruptive manner. Any damages to the property caused by a guest will be charged to their account.

    7. Privacy Policy

    Our Privacy Policy, which outlines how we handle your personal information, is available here.

    8. Changes to These Terms

    We may update these terms and conditions periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review these terms regularly.

    9. Governing Law

    These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of India.

    10. Contact Us

    If you have any questions or concerns about these terms and conditions, please contact us at:

    Prime Residency
    Near Gauri Utsav Vatika, Harpur, Middhi, Ballia
    primeresidencyandrestaurant@gmail.com
    +91 9118808054
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