Cancellation & Return Policy

1. Introduction

AtPrime Residency, we understand that plans can change, and we strive to accommodate your needs. This Cancellation & Return Policy outlines our terms for cancellations, refunds, and returns.

2. Reservation Cancellations

Cancellations must be made in accordance with the following terms:

• Standard Rate: Cancellations made up to 3 days before the check-in date will receive a full refund. Cancellations made less than 3 days before the check-in date will incur a fee of 50% of the total booking amount.
• Non-Refundable Rate: No refunds will be issued for cancellations.
• Special Promotions: Cancellation terms for special promotions will be specified at the time of booking.

3. Early Departures

If you decide to shorten your stay, early departure fees may apply. Please check with the front desk for details.

4. No-Shows

If you do not arrive on the scheduled check-in date and do not inform us of a delay, you will be considered a no-show, and the full booking amount will be charged.

5. Refund Process

Refunds will be processed within 7-10 business days to the original method of payment.

6. Group Bookings

For group bookings, separate cancellation policies may apply. Please refer to the group booking agreement or contact us for more information.

7. Changes to This Policy

We may update this Cancellation & Return Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

8. Contact Us

If you have any questions or concerns about this Cancellation & Return Policy, please contact us at:

Prime Residency
Near Gauri Utsav Vatika, Harpur, Middhi, Ballia
primeresidencyandrestaurant@gmail.com
+91 9118808054